+421 904 640 026

Important Information for Rental

  • The person renting a van must be over 23 years old and hold a valid driving license for more than 3 years and present it together with an ID card
  • Deposit: €200 (refunded upon return of the vehicle without damage)
  • Fuel: The vehicle must be returned with the same fuel level; if not refueled, a fee of €0.35/km will be charged
  • Cleaning: In case of excessive dirt, a cleaning fee will be charged
  • Insurance: Liability insurance + comprehensive insurance + roadside assistance
  • Highway toll: Slovak highway vignette included
  • Restrictions: Vehicles are not intended for transporting construction waste or loose materials
Terms and Conditions

GENERAL TERMS AND CONDITIONS

General Terms and Conditions for Van Rental of com.promise SK s.r.o.

  • Operator of van2van.sk: com.promise SK, s.r.o., Tolstého 5, 811 06 Bratislava, Company ID: 55 074 324, Tax ID: 2121861797, VAT ID: SK2121861797
  • Contact details: web: van2van.sk, e-mail: info@van2van.sk, tel.: +421 907 702 443

Article 2
Obligations of the Lessor
The Lessor undertakes to:
(1) Hand over the vehicle to the Lessee for temporary use in proper technical condition, equipped with accessories and documents as required by Slovak law.
(2) Insure the vehicle with compulsory liability insurance and comprehensive insurance against accident, theft, and natural disaster.
(3) Carry out necessary repairs and maintenance of the rented vehicle.
(4) In case of necessary repair on the road in Slovakia, provide by phone and subsequently in writing (email) the information and recommendations required for proper repair in an authorized service or transport to its own authorized service.
(5) If an inspection or repair according to point 2.3 is not completed within 48 hours from handing over the vehicle to service, provide the Lessee with a replacement vehicle. This does not apply if the damage was caused by the Lessee or third parties allowed to use the vehicle, or by an unknown perpetrator.
(6) Handle all accidents and damages (insurance claims).

Article 3
Obligations of the Lessee

The Lessee is obliged in particular to:
(1) Prevent damage to the vehicle and follow the Lessor’s operating instructions.
(2) Check before driving the oil level, coolant, brake fluid, tire pressure, and other parts necessary for safe operation. Damages resulting from neglect are paid in full by the Lessee.
(3) Use the vehicle solely for personal use. Subleasing, using the vehicle for races or competitions, towing/pushing other vehicles or items, or using it contrary to the manual or Lessor’s instructions is not permitted. Breach may result in a €250 penalty.
(4) Besides the Lessee, only another driver listed in the rental contract may drive the vehicle. The Lessee must not allow use by any other person. A company Lessee may specify its employees as drivers, but not transfer use to another company. Breach may result in a €250 penalty.
(5) Not make any modifications without prior written consent; otherwise restore the vehicle at own cost or pay a €1000 penalty.
(6) Immediately report to the Lessor any accident or damage to the vehicle. All damage must be supported by an accident report. Late reporting makes the Lessee liable for resulting damages (e.g., insurer’s recourse claims).
(7) In case of an insurance claim, participate with a deductible of min. €250 and max. 5% of vehicle value, except in cases of intentional damage, undocumented damages, or damage under alcohol/drugs, when the Lessee is fully liable, including lost profit, plus a €250 penalty.
(8) In case of theft, contribute with 10% of the vehicle’s value at the time of theft.
(9) Cover non-insured damages in full, including lost profit during repair, plus a €250 penalty. This also applies if under alcohol or drugs.
(10) If the vehicle is used for illegal activity and seized by police, compensate lost profit and pay a €500 penalty.
(11) In case of repair on the road in Slovakia or abroad, immediately request the Lessor’s consent (phone/email). Without consent, pay a €250 penalty.
(12) Secure the vehicle against theft; if unable to return documents/keys or if not properly secured, pay the difference between purchase price and insurance coverage, plus 100% rental fee until insurer’s payment.
(13) Be liable for damages not covered by insurance, including lost profit. In case of gross negligence, cover the difference between repair costs and insurance payment.
(14) Return the vehicle clean; otherwise pay €30 for washing and interior cleaning. Pay €250 for any interior damage (e.g., cigarette burns). Cargo area damage is covered by actual repair costs.
(15) Pay for lost/damaged documents or accessories (vehicle papers, keys, radio panel, etc.).
(16) Not use the vehicle outside the EU without written consent.
(17) If unauthorized part replacements are found, pay acquisition cost + triple penalty.
(18) If a traffic offense is committed under objective liability, the Lessee must reimburse the full fine and related costs; contract details will be provided to authorities.
(19) In case of suspicion of offense or crime, GPS and contract data will be provided to Slovak police.

Article 4
Rent and Payment
(1) Rent is agreed according to vehicle type and duration, listed in the price list.
(2) The daily rate is charged for each started 24 hours; the hourly rate is charged for each started hour.
(3) Early termination: rent is recalculated per actual rental period. Vehicle change: rent is adjusted according to the current price list.
(4) Rent includes costs under Article 2; fuel, cleaning, personal accident insurance, luggage insurance, etc., are at Lessee’s expense unless agreed otherwise.
(5) The Lessee must pay a deposit at pickup. The deposit is refundable if no damage occurs. Final settlement is due at vehicle return.
(6) If terminated contrary to contract, the Lessee must compensate damages.
(7) Late payment: 0.5% of outstanding amount per day + €250 penalty.

Article 5
Termination of Rental
(1) Fixed-term contracts end with expiry of the agreed rental period.
(2) May also end by mutual agreement, or immediate termination by the Lessor for serious breach. Notice is effective upon delivery (phone, email, SMS).
(3) If returned early, full rent is still due unless agreed otherwise.
(4) On termination, the vehicle must be returned to pickup location, refueled and cleaned.
(5) If not returned on time or without extension, the Lessee uses the vehicle unlawfully and must pay daily rent + €250 penalty until returned. The Lessor may report unauthorized use to police.

Article 6
Final Provisions
(1) These Terms and Conditions are valid from 01.09.2021 under § 273 of the Slovak Commercial Code.
(2) They form an inseparable part of each rental contract. Specific agreements take precedence.

1.1 Operator – com.promise SK s.r.o., Tolstého 5, 811 06 Bratislava, Slovak Republic on its website www.van2van.sk does not collect any personal or identifying data of its users without their knowledge. Personal data of users are collected and stored only if the user contacts us directly by filling out and submitting the contact form. By filling out and submitting the order, the user is aware that he/she is providing personal data in the given scope and that it is provided solely for the purpose of contacting, booking, invoicing, and delivering the service.

1.2 By filling out and submitting the contact form, the user knowingly provides the following data:

  • First name and surname (mandatory – required for processing and delivery of the order)
  • E-mail address (mandatory – required for communication with the customer)
  • Phone number (optional)

1.3 By filling out and submitting the contact form, the user – customer also provides the following data:

  • IP address (used for spam prevention)

2. Protection of Personal Data

2.1 All personal data provided by customers through the website www.van2van.sk are collected, processed, and stored in accordance with Act No. 122/2013 Coll. on the Protection of Personal Data (hereinafter referred to as “PDP Act”). The provision of personal data occurs when a request is submitted via the contact form.

2.2 com.promise SK s.r.o. does not provide, disclose, or make customers’ personal data available to any other person, company, or third party.

The customer has the right, based on a written request to the operator, to require:

  1. confirmation whether his/her personal data are being processed,
  2. in a generally understandable form, information on the processing of personal data in the information system to the extent under § 15 para. 1 letters a)–e) points two to six; when a decision is issued according to para. 5, the data subject is entitled to learn about the process and evaluation of operations,
  3. in a generally understandable form, precise information about the source from which the operator obtained his/her personal data,
  4. in a generally understandable form, a list of his/her personal data being processed,
  5. correction or deletion of incorrect, incomplete, or outdated personal data being processed,
  6. deletion of personal data whose purpose of processing has ended; if official documents containing personal data are processed, the customer may request their return,
  7. deletion of personal data if the law has been violated,
  8. blocking of personal data due to withdrawal of consent before its expiration, if the operator processes personal data based on the consent of the data subject.

The customer has the right, based on a written request to the operator, to object to:

  1. a) processing of his/her personal data presumed to be processed for direct marketing purposes without consent, and to request their deletion,
  2. b) use of personal data referred to in § 10 para. 3 letter b),
  3. c) provision of personal data referred to in § 10 para. 3 letter c).

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Van2Van vans are rented not only by customers from Bratislava, but also from the entire area around Miloslavov – Alžbetin Dvor. Most often, clients come to us from Dunajská Lužná, Rovinka, Hamuliakovo, Kalinkovo, Tomášov, Ivanka pri Dunaji, Bernolákovo or Most pri Bratislave. There is also great interest from the villages of Hviezdoslavov and Kvetoslavov. Customers from Senec and the surrounding villages also use our van rental services, so we practically cover the entire region.

For most customers, the easiest option is to pick up the van directly from us. In the case of Bratislava, we can also arrange delivery of the vehicle directly to you by agreement.
Areas we serve: Miloslavov (Alžbetin Dvor), Dunajská Lužná, Rovinka, Hamuliakovo, Kalinkovo, Tomášov, Ivanka pri Dunaji, Bernolákovo, Most pri Bratislave, Chorvátsky Grob, Veľký Biel, Nová Dedinka, Reca, Kráľová pri Senci, Kaplna, Hrubá Borša, Boldog, Blatné, Kvetoslavov, Hviezdoslavov, Hubice, Lehnice, Štvrtok na Ostrove, Báč, Blatná na Ostrove, Vojtechovce, Malá Paka, Veľká Paka, Malinovo, Zálesie, Vlky, Šamorín, Čilistov, Macov, Trnávka and others.